Privacy Policy

Last updated: January 2, 2026

This privacy notice for KALM ASSET PROTECTION ASSOCIATES LLC ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at www.kalmassetprotection.com, or any website of ours that links to this privacy policy.
• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected]. Phone: (800) 428-4875. Address: 3715 Lake Bend Shore Dr, Spring, TX 77386. Business Hours: Monday to Friday, 8:00 AM – 2:00 PM.

Summary of Key Points

This summary provides key points from our privacy notice. You can find more details in the sections below.

Do we process sensitive personal information?

We do not process sensitive personal information.

Do we receive information from third parties?

We do not receive personal information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with applicable laws. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal basis.

We do not share or disclose your personal information except in very limited circumstances and only when legally required or with your consent. In the event of a business transfer, merger, or acquisition, you will be notified and your privacy rights will remain protected.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service providers) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Request information about our Services
• Submit inquiries through our website
• Participate in service-related communications
• Contact us directly

Personal Information Provided by You May Include:

• Full name
• Email address
• Phone number
• Mailing address
• Payment information (if applicable)
• Communication opt-in records and timestamps (SMS, email, etc.)

Non-Personal Information May Include:

• IP address
• Browser type and device information
• Website usage data
• Cookies and similar technologies

Customer Communication Records:

• Inquiry history
• Appointment details
• Service documentation
• Feedback and correspondence

2. How We Use Your Information

We use your information to:

• Provide and administer our services
• Communicate with you regarding your case
• Improve service quality
• Prevent fraud and maintain security
• Comply with legal obligations

We may also process your information for additional purposes with your consent.

3. SMS Messaging & Compliance

Text Message Platform Terms & Conditions

By opting into SMS communications from KALM ASSET PROTECTION ASSOCIATES LLC, you agree to receive text messages related to:

• Service updates
• Appointment reminders
• Case status notifications
• Customer support communications

Opt-In Consent:

• Messages are only sent after explicit opt-in.
• Timestamped opt-in records are maintained.
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations.

Opt-Out Instructions:

You may opt out at any time by replying: STOP

You will receive a confirmation message and will not receive additional messages unless you opt in again. All opt-out requests are processed within 24 hours.

Message Frequency & Content:

• Frequency varies depending on your engagement.
• Messages relate only to requested services.
• No promotional content is sent without explicit consent.

Help & Support:

Reply HELP for assistance or email us at [email protected]. Phone: (800) 428-4875. Address: 3715 Lake Bend Shore Dr, Spring, TX 77386. Business Hours: Monday to Friday, 8:00 AM – 2:00 PM.

Carrier Information:

• Standard message and data rates may apply.
• Carriers are not responsible for delayed or undelivered messages.
• Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is permitted only to subcontractors providing support services. All other categories exclude text messaging originator opt-in data and consent. This information is never shared externally.

We maintain strict technical and organizational safeguards to protect SMS opt-in and consent records.

4. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies (such as pixels and web beacons) to collect and store certain information. You may modify your browser settings to decline cookies; however, doing so may affect certain features of our website.

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this notice
• Provide requested services
• Comply with legal requirements

When no longer required, data is securely deleted or anonymized.

6. Data Security

We implement reasonable technical and organizational security measures to protect personal information. However, no electronic transmission or storage system is 100% secure. While we take strong precautions, we cannot guarantee absolute security.

7. Your Privacy Rights

You may review, update, or request deletion of your information at any time.

Withdrawing Consent:

If we rely on your consent to process information, you may withdraw it at any time by contacting us.

Marketing Opt-Out:

You may:

• Click “unsubscribe” in email communications
• Reply “STOP” or “UNSUBSCRIBE” to SMS messages
• Contact us directly to opt out

After opting out, you will no longer receive marketing communications.